I design, build and hand over operational workflows that remove bottlenecks and manual work, so growing teams can do more.
Every engagement is built on a copy of your data, documented twice, and handed over so your own team runs it. Prices are fixed and exclude VAT.
The problem: a workflow you know is leaking time, and no clear case for what to fix first.
You receive: a measured baseline, a leak map and a build spec.
£1,500 · 2 to 3 days
For teams with in-house engineersThe problem: one workflow worth fixing, and engineers who can deploy it once it is built and documented.
You receive: a working build on a copy of your data, a user guide, a technical runbook and a deployment checklist.
from £6,500 · 2 weeks
Fully managedThe problem: a manual process you want replaced without an engineering team to run the change.
You receive: the build, run in beside the live process, a trained person on your side and 30 days of support after go-live.
from £14,500 · 4+ weeks
EmbeddedThe problem: several workflows to fix and nobody senior to own them inside the team.
You receive: a senior operator one to two days a week, every build handed over the same way.
quoted on scope · 90-day minimum
| Offer | Who it is for | What you get | How it is handed over | Duration | Price |
|---|---|---|---|---|---|
| Operations Opportunity Assessment Entry step |
Teams with a workflow they know is leaking time, before committing to a build | Baseline measured, leak map, and a build spec that says what becomes fixed logic and what stays AI-assisted with a human in the loop | A written spec your team can act on with or without me; no build, so no handover period | 2 to 3 days | £1,500 |
| Solution Design and Implementation For teams with in-house engineers |
Teams with in-house engineers who can deploy the build, and one workflow worth fixing | One workflow built as a governed prototype on a copy of your data, user guide, technical runbook with a kill switch (a single switch that stops the automation immediately), recorded walkthrough, deployment checklist | Your engineers deploy it; 14-day defect-fix window after handover. Stage 1 of the handover below applies; no shadow period and no 30-day buffer | 2 weeks | from £6,500 |
| End-to-End Operational Transformation Fully managed |
Teams without engineers to run the change: the build is run in against the live process and handed to a trained person on your side before the manual path is retired | Everything in Solution Design and Implementation, plus a five-day shadow period with daily reconciliation, ten defect-free runs in a row before go-live, and two recorded champion sessions | All four handover stages below: a named person on your side runs it live while I observe; 30-day stabilisation buffer, two to four hours a week | 4+ weeks | from £14,500 |
| Fractional AI and Operations Partner Embedded |
Teams that need a senior operator inside the team, not a project on the side | Baselining, sandbox builds, SOPs, reporting and champion training across several workflows, delivered from inside the team | Continuous: every build follows the same four-stage handover, so nothing depends on me staying | 1 to 2 days a week, 90-day minimum | quoted on scope |
Fixed fees are agreed after scoping. The prices shown are starting points (“from”), exclude VAT, and are confirmed in writing before any build starts.
Automation runs on live data across changing APIs. A video and a markdown file are not a handover. This is. Solution Design and Implementation covers stage 1 and a 14-day defect-fix window, with no shadow period; End-to-End Operational Transformation and the Fractional AI and Operations Partner follow all four stages.
| Stage | What happens | Hard gate |
|---|---|---|
| 1 · Twin documentation | A user-facing guide for the people who run it and a technical runbook for the people who maintain it, including the break-glass protocol. | Both documents exist before the demo; the runbook names the kill switch that stops the automation immediately |
| 2 · Sandbox and shadow | Built on a copy of your data, then run in parallel with the legacy process with daily reconciliation. | Ten consecutive defect-free runs (ten runs in a row with no errors and no manual fixes) |
| 3 · Champion enablement | A named person on your side is trained in two recorded sessions, the second with an injected error they resolve themselves. | Champion runs it live without me |
| 4 · 30-day buffer | Two to four hours a week on call after go-live to catch edge cases and tune prompts. | Day 30 close-out with an open-issues list of zero. Covered: defects in the delivered workflow. Logged and quoted separately: third-party API or platform changes and new feature requests |
The figures, the decision, what was built and what it demonstrates. Click through for the full project.
ClickUp close-won to Drive folder cascade, routed contract, Slack check, invoice and finance alert, with one human checkpoint.
One CRM and pipeline architecture, an SOP library and a weekly KPI layer across six portfolio businesses, built and run by one operator.
Scrape, merge and dedupe by handle, align to one schema, enrich, verify, then import: a six-step manual process replaced by one command.
Claude, Codex and Gemini on one working tree, one lesson store, hard runtime gates and a reflection loop.
Chart of accounts mapped, open invoices moved, six months of history reconciled, every live account confirmed, and only then Xero switched off.
One page for the day: every open item by deadline with its estimate, a timer, and the actual time each agent logs when it finishes.
A client health tracker, a retention tracker, a CSAT system, a team completion dashboard and time tracking by function, giving the CEO operational visibility for the first time.
A hand-started n8n server became a pinned, self-restarting service with verified backups, a safe major upgrade and a morning health check.
More projects across automation, data, and internal systems, in addition to the eight projects above.
For ten years I worked inside lean startups and scale-ups, owning operations across six portfolio businesses simultaneously, building infrastructure from scratch, and automating manual work that slowed teams down.
That background made me practical about AI. I care less about impressive demos and more about how work gets captured, routed, checked, reported and handed over when the team is busy.
Today I work with product, operations and platform teams who need the same thing: less manual admin, clearer ownership, and systems that survive when the context changes.
AI-supported processes built around defined inputs, checkpoints and reviewable output
Make.com, n8n, Zapier, APIs and workflow rebuilds with documentation and safeguards
Operating foundations at IRG and TechCity: SOPs, CRMs, reporting and governance
Python, Docker, GitHub and SQLite for testable internal systems
Looker Studio dashboards, Salesforce, Pipedrive CRM and advanced Google Sheets
Numbers from shipped work. Details sanitised where client context requires it.
Over ten years across six businesses, I did not just learn automation tools or operations theory. I learned that the real bottleneck in many growing teams is the same: knowledge locked in people's heads, processes that depend on one person being present, and systems that work until the context changes.
That is why I focus on building infrastructure other people can understand, maintain and improve.
What a governed build is, what it costs, and what I need from your team to start.
An AI & Operations Automation Consultant audits manual business workflows, designs controlled AI-supported processes, and builds automated integrations between CRMs, delivery tools, finance, and reporting systems. The goal is to eliminate manual handoffs while keeping human review checkpoints intact.
One operational workflow built on a copy of your data, documented twice (a user guide and a technical runbook with a kill switch), and handed over so your own team runs it. Two build tiers, each with a fixed fee agreed after scoping: Solution Design and Implementation, two weeks from £6,500 with a 14-day defect-fix window and no shadow period; End-to-End Operational Transformation, four or more weeks with a shadow period, a trained champion and a 30-day buffer, from £14,500. Both start with the £1,500 Operations Opportunity Assessment.
A workflow worth fixing, a copy of the data it runs on (never your live accounts on day one), read access to the tools it touches, and one named person on your side who will own it after handover. Everything else, including the baseline measurement, is part of the diagnostic.
Describe where your team loses time, money or visibility: the workflow still run by hand, or the automation nobody trusts. I will reply within two working days with whether a diagnostic or a governed build fits, what it would cost, and what I would need from you to start.